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Terms of Service

These Terms of Service govern your use of swarnprabha.in and all purchases made through our platform. Please read them carefully before using our website.

Last updated: January 1, 2025
1

Acceptance of Terms

By accessing and using swarnprabha.in, you confirm that you are at least 18 years of age, have read and understood these Terms of Service, and agree to be bound by them. If you do not agree to these terms, please do not use our website or purchase our products.

2

Products & Descriptions

  • All products listed on swarnprabha.in are subject to availability. We reserve the right to discontinue any product at any time.
  • We make every effort to accurately display product descriptions, weights, and images. However, actual colours may vary slightly due to screen calibration.
  • Product weights listed are net weight unless otherwise stated.
  • We reserve the right to limit the quantity of products purchased per person or per household.
  • Prices are in Indian Rupees (INR) and are inclusive of applicable GST unless stated otherwise.
3

Order Placement & Acceptance

  • Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order.
  • An order is confirmed only after you receive an order confirmation email from us.
  • We may cancel orders in cases of pricing errors, stock unavailability, payment failure, or suspected fraudulent activity.
  • If an order is cancelled, the full amount will be refunded via the original payment method within 5–7 business days.
4

Pricing & Payment

  • All prices are listed in INR and are subject to change without prior notice.
  • Payment must be made in full at the time of placing the order.
  • We accept UPI, credit/debit cards, net banking, and Cash on Delivery (COD) where applicable.
  • COD orders may attract an additional handling fee of ₹30–₹50 depending on the delivery location.
  • Swarnprabha Masale is not responsible for any bank charges or foreign transaction fees incurred by you.
5

User Accounts

  • You are responsible for maintaining the confidentiality of your account credentials.
  • You agree to notify us immediately of any unauthorised use of your account.
  • We reserve the right to suspend or terminate accounts that violate these terms.
  • You are responsible for all activities that occur under your account.
  • You must provide accurate, current, and complete information when creating your account.
6

Intellectual Property

  • All content on swarnprabha.in — including text, graphics, logos, product images, and design — is the property of Swarnprabha Masale and is protected by Indian copyright law.
  • You may not reproduce, distribute, or create derivative works from our content without written permission.
  • The Swarnprabha name, logo, and "विरासत शुद्धता की" tagline are brand identifiers and may not be used without authorisation.
7

Prohibited Activities

  • Using our website for any unlawful purpose or in violation of any applicable laws or regulations.
  • Attempting to gain unauthorised access to any part of our website or systems.
  • Submitting false, misleading, or fraudulent information during registration or checkout.
  • Using automated bots, scrapers, or crawlers to extract data from our website.
  • Engaging in conduct that restricts or inhibits any other user from using or enjoying the website.
  • Reselling our products without our prior written consent.
8

Limitation of Liability

To the maximum extent permitted by applicable law, Swarnprabha Masale shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of our website or products. Our total liability for any claim shall not exceed the amount paid by you for the product in question.

9

Governing Law & Jurisdiction

These Terms of Service are governed by the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Dholpur, Rajasthan. By using our website, you consent to this jurisdiction.

10

Modifications to Terms

Swarnprabha Masale reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. Your continued use of the website after changes are posted constitutes your acceptance of the revised terms. We recommend reviewing these terms periodically.

Have Questions?

Our support team is happy to help you with any concerns about this policy.