Privacy Policy

• Personal identification information: name, email address, phone number, and delivery address when you register or place an order.
• Payment information: we do not store your card details. All payments are processed securely through Razorpay or Cashfree payment gateways.
• Usage data: pages visited, time spent, browser type, device type, and IP address for analytics and site improvement.
• Cookies and similar tracking technologies to remember your preferences and cart contents.
• Communications: emails, messages, or reviews you send us.

• To process and fulfill your orders, including sending order confirmations and shipping updates via email.
• To create and manage your account on swarnprabha.in.
• To send promotional offers, newsletters, and product updates — only if you have opted in.
• To improve our website, product listings, and customer service based on usage data.
• To comply with legal obligations such as tax records and consumer protection laws.
• To prevent fraud, unauthorized access, and other illegal activities.

• We do not sell, trade, or rent your personal information to third parties for their marketing purposes.
• We share your delivery address and contact details with our courier/logistics partners solely to fulfill your order.
• Payment data is shared with Razorpay / Cashfree solely to process your transaction securely.
• We may disclose information when required by law, court order, or governmental authority.
• Aggregate, non-personally identifiable data may be shared with analytics providers.

• We use essential cookies to keep items in your cart and maintain your login session.
• Analytics cookies (e.g., Google Analytics) help us understand how visitors use our site — no personal data is shared.
• You may disable cookies through your browser settings; however, some features like the cart may not function correctly.
• We do not use cookies for cross-site advertising or behavioural profiling.

• All data transmission between your browser and our server is encrypted using HTTPS (SSL/TLS).
• Passwords are stored as hashed values and are never accessible in plain text.
• We follow industry-standard security practices to protect your data from unauthorised access, disclosure, or destruction.
• Despite our best efforts, no method of electronic storage is 100% secure. We cannot guarantee absolute security.

We retain your personal information for as long as your account is active or as needed to provide services. Order data is retained for 7 years for legal and accounting purposes. You may request deletion of your account and associated personal data by contacting info@swarnprabha.in. Certain data may be retained where required by law.

• Right to Access: you may request a copy of the personal data we hold about you.
• Right to Rectification: you may ask us to correct inaccurate or incomplete data.
• Right to Erasure: you may request deletion of your personal data, subject to legal obligations.
• Right to Opt-Out: you may unsubscribe from marketing emails at any time using the unsubscribe link.
• To exercise any of these rights, contact us at info@swarnprabha.in.

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe your child has provided us with personal information, please contact us immediately and we will delete it.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of the page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy, please contact us: Swarnprabha Masale, Bari, Dholpur, Rajasthan — 328001. Email: info@swarnprabha.in | Phone: +91 98765 43210.